Terms & Conditions
**Terms & Conditions**
Effective Date: [Insert Date]
Business Name: Mozera Pty Ltd
Website: www.mozerastore.com
Contact Email: support@mozerastore.com
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### 1. Introduction
These Terms & Conditions apply to all users of the Mozera website and all purchases made through it. By using our site or ordering from us, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws.
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### 2. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use our website or purchase our products.
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### 3. Orders
All orders are subject to availability and confirmation. A contract is formed only when we email you a confirmation of your order. Mozera reserves the right to refuse or cancel any order at any time.
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### 4. Pricing & Taxes
All prices are in Australian Dollars (AUD) and inclusive of GST (if applicable).
Shipping fees are listed at checkout. Customs duties, import taxes, or any additional charges are the buyer’s responsibility.
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### 5. Shipping
We currently ship only within Australia.
Estimated delivery times:
- Metro: 6–10 business days
- Regional: 8–14 business days
Shipping delays caused by third-party carriers are not the responsibility of Mozera.
Full shipping terms are outlined in our [Shipping Policy](/pages/shipping-policy).
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### 6. Returns & Refunds
We accept change-of-mind returns within 14 days of delivery for unworn, unwashed items in original condition with tags attached. Return shipping is at the customer's expense.
To request a return, email us at:
📧 **support@mozerastore.com**
We will provide return instructions and the appropriate return address.
Faulty or incorrect items are eligible for free return shipping and a full refund or exchange under Australian Consumer Law.
Full details are available in our [Returns Policy](/pages/returns-refunds).
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### 7. Product Descriptions & Display
All efforts are made to ensure product images, descriptions, and specifications are accurate. However, slight variations in color or texture may occur due to lighting and screen differences.
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### 8. Payment
We accept major credit cards, PayPal, and other secure payment methods listed at checkout. By placing an order, you confirm that the payment method is yours and that funds are available.
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### 9. Intellectual Property
All content on this website, including logos, images, text, and code, is the property of Mozera or its licensors. Unauthorized use is strictly prohibited.
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### 10. Limitation of Liability
Mozera is not liable for indirect or consequential losses, including but not limited to delivery delays or improper use of products.
We comply fully with the Australian Consumer Law, and your statutory rights remain unaffected.
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### 11. Privacy
All personal information is handled in accordance with our [Privacy Policy](/pages/privacy-policy).
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### 12. Governing Law
These Terms are governed by and construed in accordance with the laws of **Australia**.
Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
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### 13. Contact
If you have any questions regarding these Terms or anything else, please contact:
**Mozera Pty Ltd**
Email: **support@mozerastore.com**
Return addresses are provided upon request via email.